My husband and I are extremely pleased with the purchase of our new Jetta TDI and would happily recommend AutoServ of Tilton to others. Our experience was positive, from the minute we walked through the door, to the minute we took ownership of our new car. We were given the opportunity to test drive several cars for comparison. I feel that Sean Gilpatrick the Sales Manager, understood out needs and concerns. We did not feel pressured in any way, but were given time to reach a decision based on the best deal. Patrick Robinson, a Sales Consultant was also very helpful. We have had several VWs in the past which we usually keep for 10 year before trading. We are looking forward to driving out Jetta for the next 10 years. Even though it is a drive from our house, I don't think we will mind bringing the car in for service. Everyone seems very friendly and helpful. Thank you for the opportunity to answer the survey.
We have bought three cars from Jim Dooley. He is very helpful and polite. It is a great place to shop and when people ask of a good dealership, AutoServ always comes to mind.
I liked that my car was cleaner leaving than when it arrived. Nice touch to vacuum my car!
I was so impressed that I sent my sister there within a week of my purchase and she came home with a new car as well. She was also very impressed with the service.
As I stated recently in another survey...Brian Chapman ROCKS what more can I say :) I love your dealership!!
Sean was fantastic in offering different options and very knowledgable. VW was ordered and delivered ahead of schedule. Look forward to working with Sean and AutoServ for our next car purchase. Suggestion, bring Audi to AutoServ too.
Marty waited on me. He was exceptional in every way. He offered the shuttle instead of me walking. Told me about the coffee bar and the new cafe, which i did purchase food. The waiting room is great. He explained my options for service for the malfunction light issue. He offered me a rental car when it is serviced. He also explained when I should have the next checkup and the need for tires in 5,000 miles.. He deserves a raise, don't lose him! Looking forward to my next visit for the repair, I've never had such exceptional service from a dealership. Thanks!
From the time I contacted them by e-mail, to the time I walked through the front door and drove away with the new car, everyone was extremely helpful and professional.
I test drove alot of cars. I was trading in a VW passat. I never thought I could afford another VW and the new service plan is what sold me alone with the great ride and responsiveness of the Tiquan.
We purchased this car online and Sean Gilpatrock was very easy to work with. He was very responsive to our e-mails, clearly understood our concerns and needs, and made the buying experience enjoyable and fun. I would go back to AutoServ for another Volkswagen.